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An agreement could lay the foundation for a tiered system in which companies would pay to move their content faster, ending the policy of net neutrality and eventually leading to higher fees for consumers.

WASHINGTON — Google and Verizon, two leading players in Internet service and content, are nearing an agreement that could allow Verizon to speed some online content to Internet users more quickly if the content’s creators are willing to pay for the privilege.

The charges could be paid by companies, like YouTube, owned by Google, for example, to Verizon, one of the nation’s leading Internet service providers, to ensure that its content received priority as it made its way to consumers. The agreement could eventually lead to higher charges for Internet users.

Such an agreement could overthrow a once-sacred tenet of Internet policy known as net neutrality, in which no form of content is favored over another. In its place, consumers could soon see a new, tiered system, which, like cable television, imposes higher costs for premium levels of service.

Any agreement between Verizon and Google could also upend the efforts of the Federal Communications Commission to assert its authority over broadband service, which was severely restricted by a federal appeals court decision in April.

People close to the negotiations who were not authorized to speak publicly about them said an agreement could be reached as soon as next week. If completed, Google, whose Android operating system powers many Verizon wireless phones, would agree not to challenge Verizon’s ability to manage its broadband Internet network as it pleased.

Since the court decision, involving Comcast, in April, the F.C.C. has been trying to find a way to regulate broadband delivery, and that effort has been the subject of a series of private meetings at the agency’s headquarters in recent weeks. At the meetings, officials from the nation’s biggest Internet service and content providers, including Google and Verizon, have tried to reach a consensus on how broadband Internet service should be regulated in light of the decision. Those meetings continued this week, apart from the talks between Google and Verizon.

The court decision said the F.C.C. lacked the authority to require that an Internet service provider refrain from blocking or slowing down some content or applications, or giving favor to others. The F.C.C. has since sought another way in which to enforce the concept of net neutrality. But its proposals have been greeted with much objection in Congress and among Internet service providers, cable companies and some Internet content producers.

A spokesman for Verizon said that the company was still engaged in the larger talks to reach a consensus at the F.C.C. and declined to comment on other negotiations. A spokeswoman for Google also declined to comment. While a deal between Google and Verizon would affect only those two companies, it could sway the opinions of lawmakers, many of whom have questioned the wisdom of the F.C.C.’s plans to oversee broadband service.

At issue for consumers is how the companies that provide the pipeline to the Internet will ultimately direct traffic on their system, and how quickly consumers are able to gain access to certain Web content. Consumers could also see continually rising bills for Internet service, much as they have for cable television.

The prospect of a Google-Verizon agreement infuriates many consumer advocates, who feel that it would concentrate in a few corporations control of what to date has been a free and open Internet system in which consumers decide which companies are successful.

“The point of a network neutrality rule is to prevent big companies from dividing the Internet between them,” said Gigi B. Sohn, president and a founder of Public Knowledge, a consumer advocacy group. “The fate of the Internet is too large a matter to be decided by negotiations involving two companies, even companies as big as Verizon and Google.”

It is not clear that the Google-Verizon talks will result in a deal, or that any agreement would extend beyond those companies. David M. Fish, a spokesman for Verizon, acknowledged the talks, saying, “We’ve been working with Google for 10 months to reach an agreement on broadband policy.”

But, Mr. Fish added, “We are currently engaged in and committed to the negotiation process led by the F.C.C. We are optimistic this process will reach a consensus that can maintain an open Internet, and the investment and innovation required to sustain it.”

The F.C.C. process he referred to is what is jokingly called at the agency headquarters “the secret meeting.” At least nine times in the last seven weeks — including Wednesday, with another meeting scheduled for Thursday — a group that includes Google, Verizon, AT&T, Skype, cable system operators and a group called the Open Internet Coalition has met with top F.C.C. officials to discuss net neutrality and the agency’s legal basis for regulating Internet service.

Cable and telephone companies want free rein to sell specialized services like “paid prioritization,” which would speed some content to users more quickly for a fee. Wireless companies, meanwhile, want no restrictions on wireless broadband, which they see as a different technology than Internet service over wires.

Many content providers — like AmazoneBay and Skype — prefer no favoritism on the Internet or they want to be sure that if a pay system exists, all content providers have the opportunity to pay for faster service.

The F.C.C., meanwhile, favors a level playing field, but it cannot impose one as long as its authority over broadband is in legal doubt. It has proposed a solution that would reclassify broadband Internet service under the Communications Act from its current designation as an “information service,” a lightly regulated designation, to a “telecommunications service,” a category that, like telephone service, is subject to stricter regulation.

The F.C.C. has said that it does not want to impose strict regulation on Internet service and rates, but seeks only the authority to enforce broadband privacy and guarantee equal access. It also wants to use federal money to subsidize broadband service for rural areas.

While the F.C.C. is gathering public comment on its reclassification proposal, it has convened the private talks, which are overseen by Edward Lazarus, the chief of staff to Julius Genachowski, the F.C.C.’s chairman.

The talks have produced some common ground among the participants on smaller matters. But one participant, who spoke on the condition of anonymity because the group members agreed not to discuss their deliberations publicly, said there had been little movement “on the few big issues that are the most important.”

Frustrated with that lack of progress in the last two months, direct talks between Google and Verizon have accelerated, according to people close to the discussions who were not authorized to comment publicly.

Google and Verizon have their own interests at stake in negotiating separately. The Android operating system from Google is used on many Verizon phones, including the Droid, a competitor to the iPhone from Apple.

Consumer groups have objected to the private meetings, saying that too many stakeholders are being left out of discussions over the future of the Internet.

Mr. Lazarus said the meetings “are part of our efforts to identify the best way forward in the wake of the Comcast case to preserve the openness and vibrancy of the Internet.”

\\NEW YORK TIMES

Google handles nearly two-thirds of Internet search queries worldwide. Analysts reckon that most Web sites rely on the search engine for half of their traffic. When Google engineers tweak its supersecret algorithm — as they do hundreds of times a year — they can break the business of a Web site that is pushed down the rankings.

When Google was a pure search engine, it was easy to appear agnostic about search results, with no reason to play favorites with one Web site or another. But as Google has branched out into online services from maps and videos to comparison shopping, it has acquired pecuniary incentives to favor its own over rivals.

Google argues that its behavior is kept in check by competitors like Yahoo or Bing. But Google has become the default search engine for many Internet users. Competitors are a click away, but a case is building for some sort of oversight of the gatekeeper of the Internet.

In the past few months, Google has come under investigation by antitrust regulators in Europe. Rivals have accused Google of placing the Web sites of affiliates like Google Maps or YouTube at the top of Internet searches and relegating competitors to obscurity down the list. In the United States, Google said it expects antitrust regulators to scrutinize its $700 million purchase of the flight information software firm ITA, with which it plans to enter the online travel search market occupied by Expedia, Orbitz, Bing and others.

The accusations in Europe may or may not have merit. Google says it only tweaks its algorithm to improve its searches. Some Web sites that have accused Google of unfair placing are merely collections of links with next to no original content of their own, precisely the kind of sites that Google’s search algorithm screens out to better answer queries. Antitrust regulators in the United States could well let Google buy ITA because it does not now provide online travel services.

Still, the potential impact of Google’s algorithm on the Internet economy is such that it is worth exploring ways to ensure that the editorial policy guiding Google’s tweaks is solely intended to improve the quality of the results and not to help Google’s other businesses.

Some early suggestions for how to accomplish this include having Google explain with some specified level of detail the editorial policy that guides its tweaks. Another would be to give some government commission the power to look at those tweaks.

Google provides an incredibly valuable service, and the government must be careful not to stifle its ability to innovate. Forcing it to publish the algorithm or the method it uses to evaluate it would allow every Web site to game the rules in order to climb up the rankings — destroying its value as a search engine. Requiring each algorithm tweak to be approved by regulators could drastically slow down its improvements. Forbidding Google to favor its own services — such as when it offers a Google Map to queries about addresses — might reduce the value of its searches.

With these caveats in mind, if Google is to continue to be the main map to the information highway, it concerns us all that it leads us fairly to where we want to go.

\\NEW YORK TIMES

Despite being banned by the government of Burma (also Myanmar), Google has said that it will donate up to $1 million USD to assist victims of Cyclone Nargis.

Google has offered to match donations made to UNICEF and Direct Relief International for all donations made at Google’s Support disaster relief in Myanmar page, up to one million dollars.

Internet users in Burma reported that access to Google and Gmail had been blocked by the strict military junta governing the country in the summer of 2006. By this time, Yahoo and Hotmail had already made the censored IT blacklist.

(Continue reading: EcoWorldly)

 

Source: TechNewsWorld

Google has partnered with the UN High Commission for Refugees to create an online mapping tool to raise awareness of the plight of millions of refugees. Google Earth Outreach features multiple map layers, each with three levels of detail.

Google and the UN High Commission for Refugees — the United Nations agency responsible for tracking and caring for refugees from the world’s conflicts — unveiled a Web-based mapping tool Tuesday meant to help raise awareness of displaced populations.

The tool, Google Earth Outreach, will enable the will help to highlight efforts to help millions of people forced to flee their homes because of war and other conflicts.

Using Google Earth and Maps, the agencies can create multimedia presentations by layering text, audio and video over maps showing where refugee hotspots are located.

“By showing our work in its geographical context, we can really highlight the challenges we face on the ground and how we tackle them,” said Deputy High Commissioner for Refugees L. Craig Johnstone.

The tool launches with a focus on three major areas of displacement: Chad and Darfur in Africa, Iraq and Colombia. More map layers depicting other refugee crises around the world will be added during the rest of 2008, Johnstone noted.

Three Layers

Each layer has three levels of detail, starting with a map-based overview of the commission’s work and the larger regional impact of the displacement on neighboring countries such as the Sudan, Syria and Ecuador.

The second layer focuses on specific issues surrounding the refugee camps, such as health, education, water and sanitation. Users can navigate to specific points in refugee camps and explore text, photographic and video explanations of the specific needs of the refugee operations.

The third level offers a similar view to Google’s Street View mapping tool, enabling users to see specific points of interest such as schools, water points and other infrastructure.

As part of the partnership, Google is donating licenses for the professional versions of Google Earth and SketchUp, a 3-D modeling tool.

A Sophisticated Level of Information

“Charities and nongovernmental organizations (NGOs) are constantly looking for new ways to make people aware of the issues they are trying to solve,” said Rebecca Moore, head of Earth Outreach at Google.

The agency said 350 million people have already downloaded the Google Earth tool, giving it a large audience for its message.

The new tools for telling the stories of the world’s nearly 33 million refugees could help the fund-raising efforts of the many NGOs that support the UN’s work with privately raised capital.

The use of Google Earth for such humanitarian endeavors stands in contrast to some of the controversy that the tools have raised in the past, noted Endpoint Technologies Associates Principal Analyst Roger Kay.

The same thing that makes the tool controversial — the high-resolution images and ability to zoom in to close views — will make it valuable for such causes, he told TechNewsWorld.

“There is an incredibly sophisticated level of information available to the general public,” Kay said. Last month, Google sparked controversy with its images of a U.S. military base. “It has the potential to be a powerful educational tool.”

Telling Stories

The new application emphasizes the value of Google Earth and Maps as platforms on which many different services can be served. Earlier in the week, Google Earth announced a partnership with The New York Times to enable users to view news stories based on their geographical location.

Earlier, the search giant made it possible for YouTube  videos to be sorted on Earth and Maps. Google has said that mapping is one way that it can help to organize the world’s information, long its stated mission.

Google was a relative latecomer to the maps and satellite imaging  space, but has quickly developed a robust set of tools and services in the area and in doing so has run headlong into controversies over the privacy implications of them, noted Forrester Research analyst Josh Bernoff.

“These types of uses emphasize the upside of having this kind of information widely available,” he told TechNewsWorld. Google, he added, has moved methodically in aiding causes as it grows in power and importance over the daily lives of Web users around the world, supporting causes such as climate change management. “This is a case of information organized and presented in a slightly different way possibly having more of an impact on people — and that could be powerful.

 

US intelligence agencies are using Google’s technology to help its agents share information about their suspects

Google has been recruited by US intelligence agencies to help them better process and share information they gather about suspects.

Agencies such as the National Security Agency have bought servers on which Google-supplied search technology is used to process information gathered by networks of spies around the world.

Google is also providing the search features for a Wikipedia-style site, called Intellipedia, on which agents post information about their targets that can be accessed and appended by colleagues, according to the San Francisco Chronicle.

The contracts are just a number that have been entered into by Google’s ‘federal government sales team’, that aims to expand the company’s reach beyond its core consumer and enterprise operations.

In the most innovative service, for which Google equipment provides the core search technology, agents are encouraged to post intelligence information on a secure forum, which other spies are free to read, edit, and tag – like the online encyclopedia Wikipedia.

Depending on their clearance, agents can log on to Intellipedia and gain access to three levels of info – top secret, secret and sensitive, and sensitive but unclassified. So far 37,000 users have established accounts on the service, and the database now extends to 35,000 articles, according to Sean Dennehy, chief of Intellipedia development for the CIA.

“Each analyst, for lack of a better term, has a shoe box with their knowledge,” Mr Dennehy was quoted as saying. “They maintained it in a shared drive or Word document, but we’re encouraging them to move those platforms so that everyone can benefit.”

The collection of articles is hosted by the director of national intelligence, Mike McConnell, and is available only to the CIA, the FBI, the National Security Agency, and other intelligence agencies.

Google’s search technology usually rates a website’s importance by measuring the number of other sites that link to it – a method that is more problematic in a ‘closed’ network used by a limited numbr of people. In the case of Intellipedia, pages become more prominent depending on how they are tagged or added to by other contributors.

As well as working with the intelligence agencies, Google also provides services to other US public sector organisations, including the Coast Guard, the National Highway Traffic Safety Administration, and the National Oceanographic and Atmospheric Administration.

Often, the contract is for something as simple as conducting earch within an organisation’s own database, but in the case of the Coast Guard, Google also provides a more advanced version of its satellite mapping tool Google Earth, which ships use to navigate more safely.

//times online//

Google Inc. is a year into its ground-shifting strategy to change the way people communicate and work.

But the initiative to reinvent the way that people use software is running headlong into another new phenomenon of the information technology age: the unprecedented powers of security officials in the United States to conduct surveillance on communications.

Eighteen months ago, Lakehead University in Thunder Bay, Ont., had an outdated computer system that was crashing daily and in desperate need of an overhaul. A new installation would have cost more than $1-million and taken months to implement. Google’s service, however, took just 30 days to set up, didn’t cost the university a penny and gave nearly 8,000 students and faculty leading-edge software, said Michael Pawlowski, Lakehead’s vice-president of administration and finance.

U.S.-based Google spotlighted the university as one of the first to adopt its software model of the future, and today Mr. Pawlowski boasts the move was the right thing for Lakehead, saving it hundreds of thousands of dollars in annual operating costs. But he notes one trade-off: The faculty was told not to transmit any private data over the system, including student marks.

The U.S. Patriot Act, passed in the weeks after the September, 2001, terrorist attacks in the United States, gives authorities the means to secretly view personal data held by U.S. organizations. It is at odds with Canada’s privacy laws, which require organizations to protect private information and inform individuals when their data has been shared.

At Lakehead, the deal with Google sparked a backlash. “The [university] did this on the cheap. By getting this free from Google, they gave away our rights,” said Tom Puk, past president of Lakehead’s faculty association, which filed a grievance against Lakehead administration that’s still in arbitration.

Professors say the Google deal broke terms of their collective agreement that guarantees members the right to private communications. Mr. Puk says teachers want an in-house system that doesn’t let third parties see their e-mails.

Some other organizations are banning Google’s innovative tools outright to avoid the prospect of U.S. spooks combing through their data. Security experts say many firms are only just starting to realize the risks they assume by embracing Web-based collaborative tools hosted by a U.S. company, a problem even more acute in Canada where federal privacy rules are at odds with U.S. security measures.

“You have to decide which law you are going to break,” said Darren Meister, associate professor of information systems at the Richard Ivey School of Business, who specializes in how technology enhances organizational effectiveness. “If I were a business manager, I would want to be very careful about what kind of data I made accessible to U.S. law enforcement.”

Using their new powers under the Patriot Act, U.S. intelligence officials can scan documents, pick out certain words and create profiles of the authors – a frightening challenge to academic freedom, Mr. Puk said.

For instance, a Lakehead researcher with a Middle Eastern name, researching anthrax or nuclear energy, might find himself denied entry to the United States without ever knowing why. “You would have no idea what they are up to with your information until, perhaps, it is too late,” Mr. Puk said. “We don’t want to be subject to laws of the Patriot Act.”

Google’s free Web tools are advertising-based and they automatically extract information from personal content to build a profile for advertisers. Lakehead professors also object to this feature, although Mr. Puk says Google has refrained from attaching ads until the grievance is settled.

The privacy issue goes far beyond academia. In Toronto, at SickKids Foundation, which has the largest endowment of any Canadian hospital, employees have been keen to use Google tools. But the foundation’s IT department blocked access for two reasons.

“Wherever possible, we keep our donor and patient records in Canada, as trying to enforce privacy laws in other jurisdictions is complex and expensive,” said Chris Woodill, director of IT and new media at SickKids Foundation. Second, free hosted software offers limited support and no formal legal contract, limiting an organization’s ability to demand additional privacy or security measures, he said.

Google says it has a strong track record in regard to protecting customers’ data. The firm cites a court case it fought in 2006 against attempts by the U.S. Justice Department to subpoena customer search records. “We will continue to be strong advocates on behalf of protecting our users’ data,” said Peter Fleischer, Google’s global privacy counsel.

But the Mountain View, Calif.-based company will not discuss how often government agencies demand access to its customers’ information or whether content on its new Web-based collaborative tools has been the subject of any reviews under the Patriot Act.

Montreal security strategist Jeffrey Posluns says Google’s software suite may suit some small businesses because cost savings are significant. But he warns that the deciding factor should be the sensitivity of the organization’s information.

//globe and mail//

Had you told me a year ago that Verizon would win the big 700 MHz spectrum auction, and therefore cement the wireless duopoly it has with AT&T I would have been very gloomy.But this was before the iPhone.

While all of us were looking anxiously to Google, hoping it would swoop in and outbid a company which had every incentive to win (while it had none), we were missing the bigger story.

The iPhone changed the game.

The iPhone changed the wireless game because iPhone users move tons more data than users of any other wireless device. How much more? Something like 500 times more.

That demand for wireless data, combined with Apple’s exclusive deal with AT&T, forced Verizon to cede control of its network to device makers, and accede to requests that the new spectrum be defined as “open.”

With devices defining the wireless game Verizon and AT&T have lost the monopoly power they once had. The new rules mean they won’t get it back.

Now there remain big problems. We’ll have to pay Verizon whatever it wants for service. We’ll have to pay, through our bills, for the spectrum our government “sold,” and Verizon “bought,” which was really ours to begin with.

But thanks to this most proprietary of companies, all is not lost. Linux phones of all types will be welcome — anything, Verizon thinks, that can break AT&T (and Apple’s) market grip.

How ironic is that?

//zdnet//

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